Last updated: 190520

You must be over 18 years old in order to place an order on Posterkid.se. When you place an order you agree to our terms and conditions.

After you place an order, an order confirmation will be sent to your mail, the email address you provided in your order. It is an automatic mail and is only a confirmation that your order has been received by us. Check your order confirmation so that your order is correct. If you find any fault please contact our customer service as soon as you can. Extra important that you check specially ordered products so that you enter the correct information for the product such as name and date and check spelling. It is not certain that your order will be changed or stopped after your order is placed if your order has already moved on to our warehouse. It is important that you state the correct name and address so that your package is sent to the correct address.

Prices
VAT is included in the price. Should obvious errors occur, such as the wrong price, we reserve the right to adjust the error afterwards. We always contact you at your email address you stated in your order if we discover an error that we must correct. You can always cancel your order if you are not satisfied with the corrected price.

Delivery outside Sweden
It is possible to order posters and via our international site: Posterkid.eu.

Klarna Checkout!
Select invoice, account, VISA Mastercard or internet bank, all without fees.
Klarna Checkout guarantees your goods. You never have to pay if you have not received your goods.
Through Klarna Checkout you are offered various options for payment of purchases made at affiliated stores. Klarna Checkout presents some information to you as soon as you are identified. Which information you need to specify in order to achieve identification may vary between different buying opportunities and customers. Any credit report is never taken directly into Klarna Checkout, but if necessary, the payment option you selected. Credit information taken by Klarna does not affect your creditworthiness and cannot be seen by others who request credit information about you, such as banks. After you are identified, Klarna Checkout displays the options available to you. Invoice is the default payment option but you can of course freely choose one of the other options such as direct payment by bank or payment by card. What options are offered can change from time to time. You can choose whether you want to protect your use of Klarna Checkout with a PIN code.

Complaints and right of withdrawal
It is advisable for you as a customer to check delivery of the delivery to verify that this is correct and error-free. In the event of a complaint, the customer must contact the Postkid customer service via e-mail: kundservice@posterkid.se and state the order ID and the reason for the complaint. Defective products that return to Postkid should be treated as if they were faultless. It is of the utmost importance that the product be packaged in such a way that it does not run the risk of being damaged. For private consumers, the consumer purchase law applies. Postkid reserves the right to replace defective goods with equivalent in cases where identical goods are not available.

Private consumer has the right to cancel the purchase within 14 days according to the Distance Contract Act. The right of withdrawal applies according to the said law only if the goods and their original packaging can be returned in substantially unchanged condition. If the product has been handled so that it has lost its full value, it will be deducted from the refund. Original packaging must be possible to use again. The product must be in such condition that it can be resold. Posterkid.se reserves the right to deduct the value reduction. Important that shipping notes are not attached to original carton.

If a consumer wants to exercise his right of withdrawal, this must contact Posterkid at kundservice@posterkid.se. The return shipping is paid for by the consumer.

For products that are custom-made for a particular customer, the right of exchange does not apply, open purchase or right of withdrawal. Examples of these goods are posters / canvas with personal options. If a product is transport damaged, Posten must be contacted immediately for complaint. Do not accept a package that looks damaged. If the product is misprinted, it is of course possible to complain. Contact Posterkid.se immediately upon receipt. Complaints of misprints must be made within 30 days of the delivery of the goods.

transport damage
If a item from Posterkid is damaged in transport, irrespective of whether the damage is clearly visible or hidden, this must be reported immediately to the shipping company.

Force majeure
Event such as war, natural disaster, labor market measures, government decisions, non-deliveries from subcontractors, costly circumstances and, consequently, comparable events outside Postkid control, which could not be reasonably foreseen, shall be attributed to force majeure, which means that Postkid is exempted from its obligations to fulfill agreements.

Other
Posterkid reserves the right to change any information, including but not limited to prices, technical specifications and product offers, without prior notice. In case of final sale at the stated price or due to that a sales item has expired, Postkid has the right to cancel the purchase and refund any amounts paid in the best way. Postkid shall also notify the customer if replacement or equivalent sales item is available.

If you have any questions please contact us at help@posterkid.eu
Our ORG and our VAT number is listed below.

Company and address.

Delivery time
We ship your package within 3-5 days after the order is placed, this applies to all our posters. By days is meant working days. If your order contains several different products, your order may be delivered in several different packages sent from different warehouses.

Mode of delivery
Your package will be shipped with a distribution partner and delivered to your nearest agent, eg your local grocery store, and you will pick it up at a time that suits you, after you have been notified via SMS or letter .. You pick it up at a time that suits you you, after you have been notified via SMS or letter.

Shipping
6€ for orders below 40 EURO.
Free shipment for orders over 40 EURO.

Product Deviation

There may be minor deviations among the personally created items. This depends, among other things, on the length of the name or whether other information differs from the example image shown for the product. Also keep in mind that the colors you see on the computer screen do not always correspond to reality. It depends on how well your computer screen is set.

In some cases, it may be that the size of a product is not in proportion to other objects in the environment in which they are displayed. Some posters have a design that means that the name is written in lower case. This is then part of the design and not an error that can be complained.

Damage to packages and unpacked packages
If you discover damage to the package, you must immediately report this to the carrier Schenker and make a claim for damages. Do not download a damaged package! If you do not discover the damage until you have opened the package, and the damage is of the kind that it can be attributed to the carrier’s handling, you must contact them and make a claim notification. If any dispute with the carrier cannot be resolved, please contact us.

For non-collected goods, a fee of SEK 200 per package is charged. This also applies if your order is divided into several shipments. If your package has been returned but you still want your order then you will have to place a new order on our website.

Privacy Act
Your personal data is handled in accordance with applicable regulations according to GDPR.

Prices & Promotions
It is not possible to combine different offers. For offers to buy X but pay for Y, the cheapest is counted away from the final price.

Other
We reserve the right to write errors regarding price and product specifications and shipping prices.

About Postkid

Company behind the website Posterkid.eu:

Tento Medical AB

556915-6036

BOX 30036
200 61 Limhamn
Sweden

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